Difference between revisions of "FAQ"

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== I get a 'User not subscribed' error when trying to download from the SCHEDULE feed ==
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Content migrated to [[Rail_Data_FAQ|main FAQ page]]
 
 
The format of the correct URL to use is documented on the [[SCHEDULE]] page.  A previous version of the developer pack referenced an incorrect URL.
 
 
 
== I have an issue accessing the real-time datafeeds ==
 
 
 
Make sure you are following all of the [[About_the_feeds#Good practice|good practice advice]].
 
 
 
== I have registered and keep getting a "bad credentials" error ==
 
 
 
Check that you have registered at https://datafeeds.networkrail.co.uk correctly.  Your password for this wiki cannot be used to access the Network Rail Data Feeds.
 
 
 
== There are messages missing from the feed ==
 
 
 
Make sure you're using a [[Durable_Subscription|durable subscription]] and acknowledging all the messages you receive.  You can have around 100 messages pending before the server will stop sending data to you.
 
 
 
Check the 'time' field in the messages body (not the header) is within a few seconds of the current time.  This field is populated by Network Rail's systems and should be within 10 seconds of the current time.  If it isn't, contact support.
 
 
 
{{Navtable-DataFeeds}}
 
 
 
[[Category:Network Rail Data Feeds]]
 

Revision as of 15:53, 28 March 2021

Content migrated to main FAQ page