Train Call Window

Trains known to TRUST are assigned a 10-character TRUST train identity during a process known as train call. Once a train has a TRUST train identity, it can be cancelled, altered or reported against.

Train call can take place manually up to about 9 hours prior to the train's booked departure (such as if it is being cancelled early in the day, or if it is not an auto-called train), or it can happen automatically via a scheduled process.

The auto train call windows, in hours, are as follows:

Class	Until 2024-02-16 1800	From 2024-02-16 1800
0	1	3
1	1	1
2	2	1
3	1	1
4	2	3
5	2	1
6	2	3
7	2	3
8	2	3
9	1	1