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| == I get a 'User not subscribed' error when trying to download from the SCHEDULE feed ==
| | #REDIRECT [[Rail Data FAQ]] |
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| The format of the correct URL to use is documented on the [[SCHEDULE]] page. A previous version of the developer pack referenced an incorrect URL.
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| == I have an issue accessing the real-time datafeeds ==
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| Make sure you are following all of the [[About_the_feeds#Good practice|good practice advice]].
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| == I have registered and keep getting a "bad credentials" error ==
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| Check that you have registered at https://datafeeds.networkrail.co.uk correctly. Your password for this wiki cannot be used to access the Network Rail Data Feeds.
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| == There are messages missing from the feed ==
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| Make sure you're using a [[Durable_Subscription|durable subscription]] and acknowledging all the messages you receive. You can have around 100 messages pending before the server will stop sending data to you.
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| Check the 'time' field in the messages body (not the header) is within a few seconds of the current time. This field is populated by Network Rail's systems and should be within 10 seconds of the current time. If it isn't, contact support.
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