User:Ramesh Katam

• Technically accomplished and goal oriented IT professional with career excellence of 15+ years in delivering IT projects. • Proven expertise in requirement gathering, Product conceptualizing & implementation, client Management, Risk Management, drawing cost estimates, Presales support, securing client’s financial commitments, with solid web architecture, development and design experience using Microsoft technologies, including Production support, team management and project planning. • Demonstrated track record of delivering successful business results with high customer satisfaction & feedback ratings. • Architected, developed and supported Order management, Logistics, Business Intelligence, HR & eCommerce applications. • Managed projects for clients including Hamilton Sundstrand, UTC Corp, Otis North America, eDell –Premier/Global Premier Portal (Dell IT) and Atlas Copco Sweden. • Successful 7 Years Onsite experience serving client UTC and their business units Hamilton Sundstrand, UTC corp. and Otis North America with high CSat rating. • Managed offshore Microsoft LoH ( Lab on Hire) for UTC. • Involved in user requirements gathering (onsite), preparing and reviewing SRS, design document, test case and test plan. • Extensively worked with web hosting and security teams in staging and production environment setup and deployments. Post production support. • Architecture Designed, developed corporate Business Intelligence applications (Financial Dashboards, Scorecards and Control Towers).Automated New Hire On Boarding process for Otis North America with HR Dash board capabilities. • Successfully managed production support for world’s second largest eCommerce platform –Dell.com (Relational Premier.Dell.com) • Industry/Domain knowledge: Health care, Aerospace, Mining and Industrial- Supply chain management and HR • Processes: CMMI, P3MM Methodology. • Soft Skills: Customer Relationship, Excellent communication skill, People Management.